Grand Mercure Apartments Magnetic Island 4 نجوم

ملاحظة Tripadvisor 4.0/5 538 أراء

نضمن لكأفضل سعر
Grand Mercure Apartments Magnetic Island - Image 1
Grand Mercure Apartments Magnetic Island - Image 2
Grand Mercure Apartments Magnetic Island - Image 3
Grand Mercure Apartments Magnetic Island - Image 4
146 Sooning Street, Magnetic Island, QLD, 4819 MAGNETIC ISLAND, Australia

الوصف

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover
Discover

موقع الفندق

Grand Mercure Apartments Magnetic Island

146 Sooning Street, Magnetic Island, QLD
4819 MAGNETIC ISLAND
Australia

نظام تحديد المواقع العالمي (GPS):-19.158526, 146.85648

الهاتف
فاكس +61 7 4758 1676

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • خدمة نقل بالحافلة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

الاجتماعات والفعاليات

الصورة غير التعاقدية

عدد قاعات الاجتماعات
1
سطح أكبر غرفة
m² 3825  /  sq ft 41171.918
السعة القصوى للمقاعد
25
السعة القصوى للمآدب
0
تعرّف على المزيد

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

تقييم TripAdvisor  4.0/5  538 أراء

MUST STAY ON MAGNETIC ISLAND!!

ملاحظة Tripadvisor 5.0/5

travelling_nate83 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Choosing Magnetic Island over staying in Townsville for work turned out to be a great decision! Upon arriving, Richelle at the reception welcomed me warmly and shared some valuable local insights. My room was spacious, offering a breathtaking ocean view, and the option of three swimming pools, one heated, was just what I needed after a hectic week of meetings. I'm definitely looking forward to coming back!

Perfect location and stunning views

ملاحظة Tripadvisor 5.0/5

kellieb1979 تقييم TripAdvisor المعتمد

Had an amazing time from even before we arrived getting island tips on places to see and do from Richelle and Sam while we were there for the long weekend. The apartment was lovely, fantastic views, well equipped and spotless. Can’t wait to come and visit again.

Dear Kellie, Thank you for your sensational 10 out of 10 review, the team and I are thrilled you enjoyed your stay, I will be certain to pass on your kind words. Having recently (April 2024) taken over management, the team and I are committed to vastly improving the guest experience at Grand Mercure, your review is testimony to what we are endeavoring to achieve. Hope you can visit us again, be sure to contact the team for our special offers. Kind regards Jeff Aquilina Managing Director Grand Mercure Apartments Magnetic Island Accor.com

Dirty, overpriced and tourist rip off

ملاحظة Tripadvisor 1.0/5

Catherine1790 Couples - تقييم TripAdvisor المعتمد

Let me say at the start I am surprised the Luxury Escapes and Mercure companies would be associated with this resort, and particularly this particular apartment. There is no way to describe the apartment we were allocated other than to say it was really dirty, especially the deck overlooking the harbour. I wiped down the table outside and the cloth was black. It took several attempts to render it acceptably clean. Ditto the floor outside which clearly hadn’t seen a mop in a long time, judging by the stains. The kitchen cupboards were greasy to the touch, as was the crockery glasses and cutlery, and the dust was so thick on the bedside lamps I could write my name in it. The living room furniture has definitely seen better days. The material covering the couch (some kind of plastic) was cracked and flaking. There is no lift which made getting suitcases to the second floor up three flights of stairs, very very difficult and exhausting. The apartment is well equipped, excessively so, with the owners’ detritus stuffed everywhere. It is also in a good position, close to the few restaurants in Nelly Bay. The view is lovely and for $390+ per night for a one bed apartment, I would expect nothing less. There is no wifi in this apartment, apparently because “the owners don’t want it.” I suspect, despite the unjustifiable rent, it is more like, “the owners don’t want to pay for it”. I’m surprised the managers of this resort get away with such blatant false advertising. FREE WIFI is clearly stated on their webpage, along with GYM, which, as expected, was “closed for renovation.” Another false and misleading statement. Last time I checked there were strict laws in this country regarding false and misleading advertising but these people are clearly untroubled by such threats . On arrival we were told that the “one bedroom apartments are booked out so we have given you a two bedder, but we ask that you don’t use the second bedroom.” Fine, no problem, although given I booked several weeks previously this surprised me. However, when my husband asked for a discount given the false advertising regarding wifi, he was refused, because, “We let you have a two bedroom apartment and you only paid for one.” Ah yes, that would be the extra bedroom we can’t use!! My impression is that this resort is not very well managed. One look at the staff gave me pause. It’s a laid back lifestyle in the tropics, I get that, and no one expects power suited staff, but these women need to attend a professional development seminar on appropriate dress code for front of house staff. When I enquired about the 10% charge for ‘hotel taxes and fees’ I was told that this was a ‘Luxury Escapes’ charge, and that LE “had been sold to an American company and they charge this.” This is utter garbage, but fairly typical of the lack of professionalism displayed by office staff. The extra 10% charge surprised me because I have never seen an extra cost documented on any of my past Luxury Escapes bookings, (and I have booked quite a few) although I do know that LE charge a commission on all their bookings. I rang the excellent LE staff who gave me an explanation but on reflection I’m not sure we are talking about the same issue. All in all, this place is a badly managed and waay overpriced and if I could give them minus stars I would.

Thank you for your feedback - April 2024 now under new management with a new highly motivated team to ensure future guests enjoy a spectacular experience.

Best ocean view room we’ve ever stayed in !

ملاحظة Tripadvisor 5.0/5

TonyF22 Couples - تقييم TripAdvisor المعتمد

This resort complex is about 30 mins ferry ride from Townsville and transports you to a tropical island , in the barrier reef locale , with wild dolphins , kangaroos and koalas all living happily next to the resident human population! The Grand Mercure is a self service luxury apartment complex , try and get a coral sea view room .. they are absolutely amazing . Contemporary luxury rooms , very large , would be brilliant for families .. highly recommended

Thank you for your feedback - April 2024 now under new management with a new highly motivated team to ensure future guests enjoy a spectacular experience.

Paradise

ملاحظة Tripadvisor 5.0/5

jeancD1384OR Couples - تقييم TripAdvisor المعتمد

We stay for 4 night over New year in a beach front 1 bedroom unit. It was absolutely delightful. We were on he ground floor and had an amazing view looking back to Townsville. Our unit was very personalized from staples supplied in the Fridge and pantry to Shampoo, Body Wash and beach towels for us to use. On arrival there was a box of chocolates and a bottle of wine for us to enjoy. The 4 pools at the complex were all lovely and we enjoyed a swim in each of them. The grounds were kept in immaculate condition and all the ground staff and office staff were delightful.

Thank you for your feedback - April 2024 now under new management with a new highly motivated team to ensure future guests enjoy a spectacular experience.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 35 أراء 9.6/10 الموقع
  • 62 أراء 5.9/10 الغرفة
  • 27 أراء 6.4/10 الخدمة
  • 26 أراء 1.8/10 مستوى النظافة
  • 17 أراء 2.8/10 وسائل الراحة
  • 11 أراء 1.7/10 القيمة مقابل المال
  • 8 أراء 4.2/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Magnetic Island

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.